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All-Inclusive Support

Our All-Inclusive Per Device Pricing Plan provides comprehensive IT support and management, ensuring your business operates smoothly without surprise costs. Your monthly per-device fee covers all the services below, so you can budget confidently without worrying about additional hourly charges or unexpected fees. Here’s what’s included:

Device Monitoring and Maintenance

 24/7 proactive monitoring to detect and resolve issues before they become problems.

Regular software updates, security patches, and system optimizations.

Help-desk Support

 Unlimited access to our help-desk for troubleshooting and technical assistance.

Quick response times for resolving device-related issues.

Data Backup and Recovery

 Automated backups to prevent data loss.

Recovery support in the event of hardware failure or accidental deletion

IT Strategy and Consultation

 Regular check-ins to align IT services with your business goals.

Recommendations for system upgrades or improvements 

Cybersecurity

 Advanced protection with antivirus, firewalls, and malware prevention.

Monitoring for threats and vulnerabilities to keep your business safe.

On-Site and Remote Support

 Unlimited Remote assistance for resolving software issues quickly.

On-site visits for complex problems or hardware-related repairs (depending on service level agreement).

MTTS - Your Trusted Technology Partner

Copyright © 2024 Middle Tennessee Tech Services - All Rights Reserved.

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