Signed in as:
filler@godaddy.com
Managed Service Offerings
Standard Services (Included in Every Plan)
We believe every business deserves a strong foundation for their IT needs. Our standard services include:
· Remote Support: Unlimited remote troubleshooting during business hours to resolve issues quickly and efficiently.
· Device Monitoring: Real-time monitoring of your workstations, servers, and network devices to detect and address potential problems before they escalate.
· Patch Management: Automatic updates for operating systems and critical software applications to keep your systems secure and up to date.
· Device Updates: Regular updates to firmware, drivers, and essential software to ensure optimal performance.
· Endpoint Security: Robust antivirus and anti-malware solutions, with regular scans and threat resolution.
Add-On Services
Our add-on services allow you to tailor your IT support to meet your unique business needs:
· Firewall Monitoring and Management: Ensure your network remains secure with professional firewall configuration, monitoring, and updates.
· Managed Backups: Daily automated backups for workstations and servers with cloud or on-premises storage options.
· Disaster Recovery as a Service (DRaaS): Fast restoration of critical systems to minimize downtime and ensure business continuity.
· Hardware and Software Upgrades:
· Cloud Application Management: Monitoring and support for Microsoft 365, Google Workspace, and other SaaS platforms, including user provisioning and license management.
· Cloud Storage Solutions: Secure and scalable cloud storage options with redundancy and recovery capabilities.
· Compliance Management: Assistance with HIPAA, SOX, GDPR, and other regulatory requirements, including security audits and documentation.
· Advanced Reporting: In-depth system performance analytics and customizable dashboards for actionable insights.
Discounted On-Site and Strategic Support
· On-Site Support: Expert technician visits for hardware troubleshooting and repairs.
· vCIO Services: Strategic IT planning and budgeting with a virtual Chief Information Officer.
· Technology Consulting: Tailored recommendations for hardware, software, and network solutions.
· Hardware and Software Upgrades: Migration and Technology Refresh, and Vendor management of industry specific Software.